Helen's parents thought a trip to Baltimore to see a prominent oculist would be the answer to their daughter's problems. After examining Helen's eyes, Dr. Chisholm delivered disappointing news: he could not help her eyesight. He did, however, give them information that would start a chain of events. This chain of events led Mr. and Mrs. Keller to hire Miss Annie Sullivan, the woman who became Helen's teacher.
Dr. Chisholm told Mr. and Mrs. Keller that Helen "could be educated, and advised [her] father to consult Dr. Alexander Graham Bell, of Washington, who would be able to give him information about schools and teachers of deaf or blind children" (Chapter III). They visited Dr. Bell, and he referred them to Mr. Anagnos of the Perkins Institution. This was a school for the blind located in Boston. They wrote to Mr. Anagnos, and he found Miss Sullivan to be Helen's teacher. Miss Sullivan taught Helen how to communicate, which changed her life. She remained Helen's teacher and companion for decades.
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